Workshop: Dealing With Difficult and Angry People
Course ID - CTD0515
Short Title: Difficult People
(Course ID, Reference #, or Keyword title can be used to find and register for this course in Odyssey)
Description: This workshop will present specific skills for achieving success in getting along and working well with many types of people. Participants will focus on practical techniques that will help them work more effectively with the problem people in their organizations and lives, disagree without antagonizing, identify specific behavior, deal with conflict and anger, and diffuse potentially explosive behavior.
As a result of successful completion of the workshop, participants will be able to:
How to Register
Registration for CT&D workshops are through the Student Information and Registration system. The process for registering for a CTD workshop will be the same as registering for a regular class at MDC.
You can access the Registration System and register for a CTD workshop using the same user name and password that use to login to your computer. Example: Richard Johnson would be rjohnson (You will NOT need to create a separate student myMDC account to register for a CTD workshop)
Make a note of the Reference Number for the workshop then go to Registration Instructions
Once you have registered for a class, you can print your schedule. Please make every effort to attend once you've registered as seats are limited. However, If you need to drop, you can also do this through the Web Registration screen. CTD classes will appear on your transcript as non-credit classes.
If you need special assistance to participate in this workshop due to a disability, please call CT&D at 7-2366 so that appropriate arrangements can be made. College Training and Development complies with the Americans with Disabilities Act.