Workshop: Conflict Management

Course ID - CTD0520

Short Title: Conflict Management

(Course ID, Reference #, or Keyword title can be used to find and register for this course in Odyssey) 

Audience:   Supervisors and Managers
Length of Workshop:    3 hours
Prerequisite None

Description: The participants in the workshop will interactively discuss, listen, explore, and seek issues for managing conflict in their workplace and in the personal lives. In addition, the participants will experience and practice with the tools that reinforce teamwork, reduce conflict, and provide steps to harness the positive energy of conflict.


 As a result of successful completion of the workshop, participants will be able to:

  • Describe the sources and stages of conflict
  • Explain the steps in the process of resolving conflict
  • Analyze the reactions and feelings of conflict
  • Know how to isolate the real causes of conflict
  • Listen without conflict to reach consensus


Reference #





Evaluation link

Registration information
Course ID: - CTD0520
Course Title: Conflict Management
Reference # - see table 

How to Register

Registration for CT&D workshops are through the Student Information and Registration system.  The process for registering for a CTD workshop will be the same as registering for a regular class at MDC.  

New - Easier registration for workshops

You can access the Registration System and register for a CTD workshop using the same user name and password that use to login to your computer.    Example:   Richard Johnson  would be rjohnson     (You will NOT need to create a separate student myMDC account to register for a CTD workshop

Make a note of the Reference Number for the workshop then go to Registration Instructions

Once you have registered for a class, you can print your schedule.    Please make every effort to attend once you've registered as seats are limited.     However, If you need to drop, you can also do this through the Web Registration screen.     CTD classes will appear on your transcript as non-credit classes.

If you need special assistance to participate in this workshop due to a disability, please call CT&D at 7-2366 so that appropriate arrangements can be made.  College Training and Development complies with the Americans with Disabilities Act.