Workshop: MDC Policies & Procedures for Supervisors

Course ID - CTD0603a                

Short Title: Policies & Procedures 

 Audience     Supervisors
Length of Workshop:        26 hours 

This blended/online and in-class training program will focus upon the supervisor's role as it relates to a core of essential MDC policies and procedures. Topics include: the nature and responsibilities of supervision; the hiring process (recruitment and interviewing); orientation and training; sexual harassment awareness and prevention; supervising a diverse workforce; and performance management (counseling, documenting, progressive discipline, and performance review).

Module 1 (Face-to-Face): Expectations of Supervisors and Tour of CTD0603 ANGEL Course.

Module 2 (Online): The Hiring Roadmap and Complete CTD0380 Preventing Harassment on Campus (Online)

Module 3 (Face-to-Face): Performance Management: Coaching & Documenting

Module 4 (Online): Performance Management: Conducting Performance Reviews

Module 5 (Online): Forms & Documentation

Module 6 (Face-to-Face): Emotional Intelligence: The Human Relations Skills of Supervision

Final Assignment (Online): Workshop Summary Activity 

Post-Workshop: Follow-Up Evaluation

Course Requirements

In order to receive workshop credit and Certificate of Completion, participants are required to attend all three in-class sessions scheduled during this course and complete all online material required between face-to-face modules. Materials, quizzes and discussions can be found in the ANGEL system. At the conclusion of the program, participants are required to complete a follow-up evaluation to assess the long-range effectiveness of this program.


As a result of successful completion of the workshop, participants will be able to:

  •  Explain the overall mission and philosophy of Miami Dade College as it relates to the role of the supervisor specifically with
     regard to ethical conduct and a productive and respectful working environment
  •  Demonstrate working knowledge of ANGEL basic procedures programs
  •  Explain the tools and support mechanisms provided to supervisors by Human Resources
  •  Demonstrate the supervisor's role in the hiring process including Hiring Guidelines and On-boarding
  •  Demonstrate the supervisor's role in performance management including how to conduct a performance appraisal and appropriate
     coaching and counseling process
  •  Identify Miami Dade forms and documents that relate to policies involving employee supervision, benefits, compensation,
     workplace safety, and others
  •  Explain how emotional intelligence plays a key role in successful supervision
  •  Demonstrate knowledge of CTD Workshops and training that enhance supervisory and leadership skills


Dates of Workshop

Reference #

Delivery Format

Meeting Days/Time



 01/30/13, 02/13/13,

Last day to register 01/29/13
Blended  We will have three Face-to-Face sessions (Wednesday, January 30th, February 13th and March 13th from 8:00 - 12:00pm. Four Online modules, final assignment (online) and follow up evaluations. North/1216 Fern Canter
Greg Sharp


Registration information
Course ID: CTD0603a
Course Title: Policies & Procedures    
Reference # - see table 

How to Register

Registration for CT&D workshops are through the Student Information and Registration system.  The process for registering for a CTD workshop will be the same as registering for a regular class at MDC.  

New - Easier registration for workshops

You can access the Registration System and register for a CTD workshop using the same user name and password that use to login to your computer.    Example:   Richard Johnson  would be rjohnson     (You will NOT need to create a separate student myMDC account to register for a CTD workshop

Make a note of the Reference Number for the workshop then go to Registration Instructions

Once you have registered for a class, you can print your schedule.    Please make every effort to attend once you've registered as seats are limited.     However, If you need to drop, you can also do this through the Web Registration screen.     CTD classes will appear on your transcript as non-credit classes.

If you need special assistance to participate in this workshop due to a disability, please call CT&D at 7-2366 so that appropriate arrangements can be made.  College Training and Development complies with the Americans with Disabilities Act.