Workshop: Leadership Seminar for Chairs: Managing Conflict    

Course ID - CTD0622b 

Short Title: Managing Conflict    

 Audience   Department Chair, School Directors, Associate Deans  
Length of Workshop:      3 hours 

Conflict is productive but needs to be managed or it will become destructive. While there are prescription for dealing with conflict, it is most important to look at it initially from the perspective of the cause. This module will treat access to status variables as a building block to develop a greater sense of community. This allows a process of seven (7) steps to generate harmony. It all begins when the source of conflict is determined.


As a result of successful completion of the workshop, participants will be able to:

  • Analyze seven (7) sources of conflict to determine what intervention may be required 
  • Explain the five (5) steps of conflict development to identity level of emotional involvement
  • Assess personal conflict management style for greater self-awareness 


Dates of Workshop

Reference #

Delivery Format

Meeting Days/Time




Registration information
Course ID: CTD0622b 
Course Title: Managing Conflict 
Reference # - see table 

How to Register

Registration for CT&D workshops are through the Student Information and Registration system.  The process for registering for a CTD workshop will be the same as registering for a regular class at MDC.  

New - Easier registration for workshops

You can access the Registration System and register for a CTD workshop using the same user name and password that use to login to your computer.    Example:   Richard Johnson  would be rjohnson     (You will NOT need to create a separate student myMDC account to register for a CTD workshop

Make a note of the Reference Number for the workshop then go to Registration Instructions

Once you have registered for a class, you can print your schedule.    Please make every effort to attend once you've registered as seats are limited.     However, If you need to drop, you can also do this through the Web Registration screen.     CTD classes will appear on your transcript as non-credit classes.

If you need special assistance to participate in this workshop due to a disability, please call CT&D at 7-2366 so that appropriate arrangements can be made.  College Training and Development complies with the Americans with Disabilities Act.