Workshop: Behavioral Interviewing

Course ID - CTD0729

Short Title: Behavioral Interviewing

(Course ID, Reference #, or Keyword title can be used to find and register for this course in Odyssey) 

Audience:    All Employees
Length of Workshop:    2 hours
Prerequisite None

Description: This workshop is designed to prepare screening committees to use a behavioral-based interviewing model. Participants will develop an interview plan based upon thorough knowledge of the job and use skills such as: asking open-ended questions; taking notes; seeking contrary evidence; using rapport-building questions; allowing silence; controlling the interview; and avoiding illegal questions.


As a result of successful completion of the workshop, participants will be able to:

  • Explain why it is important to have an interview plan based on thorough knowledge of the job
  • Understand that a behavioral example is a specific life-history event that can be used to determine the presence or absence of skills
  • Use the interviewing skill of asking open-ended questions
  • Use the interviewing skill of taking notes
  • Use the interviewing skill of seeking contrary evidence
  • Use interviewing skill of rapport-building questions
  • Use the interviewing skill of allowing silence
  • Use the interviewing skill of controlling the interview
  • Plan a logical, structured interview including pre-planned interview questions
  • Explain why it is important to make selection decisions on facts and information, not on a gut feeling
  • Explain why the concept of "the best predictor of future behavior is past behavior" is so important in the behavior-based interview process
  • Explain why some questions cannot be asked legally in the interview process


Reference #





Evaluation link

Registration information
Course ID: - CTD0729
Course Title: Behavioral Interviewing
Reference # - see table 

How to Register

Registration for CT&D workshops are through the Student Information and Registration system.  The process for registering for a CTD workshop will be the same as registering for a regular class at MDC.  

New - Easier registration for workshops

You can access the Registration System and register for a CTD workshop using the same user name and password that use to login to your computer.    Example:   Richard Johnson  would be rjohnson     (You will NOT need to create a separate student myMDC account to register for a CTD workshop

Make a note of the Reference Number for the workshop then go to Registration Instructions

Once you have registered for a class, you can print your schedule.    Please make every effort to attend once you've registered as seats are limited.     However, If you need to drop, you can also do this through the Web Registration screen.     CTD classes will appear on your transcript as non-credit classes.

If you need special assistance to participate in this workshop due to a disability, please call CT&D at 7-2366 so that appropriate arrangements can be made.  College Training and Development complies with the Americans with Disabilities Act.