How to use and manage a generic exchange account.

 

Step 1a: (For Outlook 2003) Adding the generic email account to your Outlook 2003.

·         In the Outlook 2003 Main Program window click on Tools, then Email Accounts.

·         Click on View or Change Existing Email Accounts under E-mail and click Next

·         In the next window, click Change.

·         In the new window, click More Settings.

·         Click the Advanced tab.

·         Click Add.

·         Enter Alias of Generic Account, click OK.

·         Click OK, click Next, click Finish.

Step 1b: (For Outlook 2007) Adding the generic email account to your Outlook 2007.

·         In the Outlook 2007 Main Program window click on Tools, then Accounts Settings.

·         From the E-mail tab, Click on Change...

·         In the Change E-mail Account window, click More Settings.

·         Click the Advanced tab.

·         Click Add.

·         Enter Alias of Generic Account, click OK.

·         Click OK, click Next, click Finish then Close.

Step 3:  Using the Navigation Pane to manage the generic account (See Image).

• Use the Navigation Pane to navigate yourself between your personal MDC account and the generic account you are managing.
• For example. If you wish to read items in your personal account, simply click on the Inbox folder that is within your account's folder tree (See Image).

Step 4:  Sending emails on behalf of the generic account.

• Compose a new email message.
• To send on behalf of the generic account simply add the name of the generic account in the From: field located above the To: field. If you do NOT have a From: field you can enable it by clicking View in the menu bar and then selecting From Field.

Step 5: Giving other users access to the generic account.

• Right-Click the folder you wish to grant access to. This can be the generic account calendar, inbox, contacts, etc.
• A pull down menu will appear. Click on Properties for the folder.
• The Properties window will pop up. Click on the Permissions Tab.
• Click Add and select the desired user.
• You can select a specific Role or select a customized set of permissions for the user.
• For customize setting. Click on the permissions you wish the person to have. (Folder Visible to see the folder, Read to read folder contents, etc)
• Now click OK and you are done.