•	All requests must contain a valid 'Qual Number' from the Area Head or Department Chair of your department before being processed.
•	The minimum deadline for your request to be processed must be made at least seven business days before you wish to have the work completed. Some information channel projects may take longer. Time frame estimates will be discussed during your appointment with the information channel editor.
•	All Information Channel and Electronic Billboard advertisement must be approved by the President’s Office so please allow at least 48 hours for this process. For an advertisement to work correctly, it is advisable that you submit your online form several weeks in advance to allow the advertisement to work effectively.
•	All requests must contain a valid 'Qual Number' from the Area Head or Department Chair of your department before being processed.
•	All graphic orders must fall within the quantity limits outlined in the Media Services Graphics Online Form.
•	The minimum deadline for your request to be processed must be made at least seven days before you wish to have the work completed. For the best outcome, it is advisable that you submit your online form several weeks in advance. Selection of Graphic Templates may speed up the process, depending on the complexity of the work requested. Customized requests do take longer so consider that when planning to use our services.
•	Delays in gathering project materials or in submitting a proper request is the responsibility of the requestor. For an advertisement to work correctly, it is advisable that you submit your online form several weeks in advance to allow the advertisement to work effectively. All finalized projects will only be kept by Kendall Campus Media Services personnel for only two weeks, after that, Kendall Campus Media Services is not responsible for the storing of the finalized project.
•	All requests must contain a valid 'Qual Number' from the Area Head or Department Chair of your department before being processed.
•	The minimum deadline for your request to be processed must be made at least seven days before you wish to have the work completed. For the best outcome, it is advisable that you submit your online form several weeks in advance. Customized requests do take longer so consider that when planning to use our services.
•	Delays in gathering project materials or in submitting a proper request is the responsibility of the requestor. All finalized projects will only be kept by Kendall Campus Media Services personnel for only two weeks, after that, Kendall Campus Media Services is not responsible for the storing of the finalized project.
•	All requests must contain a valid 'Qual Number' from the Area Head or Department Chair of your department before being processed.
•	You will be contacted upon receipt and review of the Special Event Services Online form request.
•	Filling out a Special Events Services Online Form without reserving or booking the room where the event will take place does not constitute a reservation of that room. You are required to book the room before filling out the Special Events Services Online Form to guarantee the delivery of the set up. To learn about how to book a room, please call the Facilities Use & Special Events Department at 305-237-0618 or 305-237-2107 or click here.
•	The minimum deadline for your request to be processed must be made at least seven days before you wish to have the work completed. For the best outcome, it is advisable that you submit your online form several weeks in advance. Selection of Special Event Set Up Packages may speed up the process, depending on the complexity of the work requested. Customized requests do take longer so consider that when planning to use our services. Also, please allow for one (1) hour before the event to set up and one (1) hour after to clean up all needed equipment when reserving the room. Approval of all special setups is based on availability of equipment and personnel. Consequently, submitting a work order request does not ensure that the some or all of the items requested for your event will be available.
•	All requests must contain a valid 'Qual Number' from the Area Head or Department Chair of your department before being processed.
•	It is the responsibility of the requestor to provide any documents that may be required for copyrighted material. All documentation for copyrighted material must be obtained before copies can be made (permission to copy and the number of copies that can be made).
•	Video recordings that contain non-MDC personnel (such as speakers, bands, private organizations, etc.) may require a Release Form before video is transferred to our Video On Demand. Click here to print our Release Form.
•	The minimum deadline for your request to be processed must be made at least seven days before you wish to have the work completed. For the best outcome, it is advisable that you submit your online form several weeks in advance. Customized requests do take longer so consider that when planning to use our services.
•	Transferring a commercial television program, a commercial DVD or commercial VHS tape is subject to meeting copyright requirements and / or fall under the Teach Act under United States copyright provisions. Click here if you want to read about the Teach Act.
•	Transferring a commercial television program, a commercial DVD or commercial VHS tape that was obtained through a video rental service is not allowed.
•	To process the Video On Demand Online Form, you must put the Library of Congress category indicated on the drop down menu, tell us the title as you want it to appear and a Professor name, when applicable.
•	All media to be copied must be dropped off in the Media Services office in Room 2206 after an online request form has been completed. Media that is dropped off without an online request form being filled out will be returned to the sender.
•	Delays in gathering project materials or in submitting a proper request is the responsibility of the requestor.
•	To request our Video Conference services, please call Media Services at 305-237-2191 during regular office hours. At that point, a Media Services personnel will make sure that you can actually have your event on the day and the time you desire, based on room and equipment availability at Miami Dade College Kendall Campus, as well as other locations as required.
•	Please inform the Media Services personnel the location that you will use at the same time that you are soliciting the Video Conference service. If you do not have a location, please call Events & Rentals at 305-237-2383 to reserve a location.
•	The minimum deadline for your request to be processed must be made at least seven days before you wish to have the work completed. For the best outcome, it is advisable that you submit your online form several weeks in advance. Selection of a Video Conference from Miami Dade College Kendall Campus to another Miami Dade College campus may speed up the process, depending on day, time, room and equipment availability. Other types of Video Conferences may require more time since it is not guaranteed that neither locations nor equipment may be available. Customized requests do take longer so consider that when planning to use our services.
•	Approval of all Video Conferences is based on availability of equipment, rooms and personnel. Consequently, submitting a work order request does not ensure that services will take place.
•	All requests must contain a valid 'Qual Number' from the Area Head or Department Chair of your department before being processed.
•	It is the responsibility of the requestor to provide any documents that may be required for copyrighted material. All documentation for copyrighted material must be obtained before copies can be made (permission to copy and the number of copies that can be made).
•	Video recordings that contain non-MDC personnel (such as speakers, bands, private organizations, etc.) may require a Release Form before it may be recorded. Click here to print out a Release Form.
	The minimum deadline for your request to be processed must be made at least seven days before you wish to have the work completed. For the best outcome, it is advisable that you submit your online form several weeks in advance. Customized requests do take longer so consider that when planning to use our services.
•	There is a combined limit of ten copies per project (any combination of VHS tapes and/or DVD's).
•	All media to be copied must be dropped off in the Media Services office in Room 2206 after an online request form has been completed. Media that is dropped off without an online request form being filled out will be returned to the sender.
•	Delays in gathering project materials or in submitting a proper request is the responsibility of the requestor. Remember that not all DVD media plays on all DVD players.
•	All requests must contain a valid 'Qual Number' from the Area Head or Department Chair of your department before being processed.
•	The minimum deadline for your request to be processed must be made at least seven days before you wish to have the work completed. For the best outcome, it is advisable that you submit your online form several weeks in advance. Selection of Video Recording Packages may speed up the process, depending on the complexity of the work requested. Customized requests do take longer so consider that when planning to use our services.
•	Deadlines for Video Production services outside of Video Recording can only be set after thorough conversations with the Video Production staff and can vary in length, depending on the complexity of the project.
•	Delays in gathering project materials or in submitting a proper request is the responsibility of the requestor. All finalized projects will only be kept by Kendall Campus Media Services personnel for only two weeks, after that, Kendall Campus Media Services is not responsible for the storing of the finalized project.