Eduardo J. Padrón
Office of the President
300 N.E. Second Avenue
Miami, Florida 33132-2297
Message From the President
Tuesday, January 30, 2007
Results of the 2006 Employee Institutional Effectiveness Survey
I am pleased to share the results of the 2006 Miami Dade College Employee Institutional Effectiveness Survey, which was administered to all full-time College employees during the 2006-2007 Fall Term. This online survey is distributed every three years and provides an indicator of how well MDC fulfills its mission and vision, based on your observations.
The survey was divided into seven sections – Student Learning and Success, Serving the Community, Quality of Service, Leadership, Communication and Cooperation, Job Satisfaction, Diversity – with an additional question inviting employees to make comments and suggestions.
Overall, the survey results are very positive, and remain so as compared to the last survey, administered in 2003. Ratings for six items increased by five or more percentage points and employees gave the College high ratings for most statements related to our Mission and Vision Statements.
Here is a summary of the significant findings:
- Employees believe that MDC is highly effective in the area of Student Learning and Success.
- Employees believe that MDC does an excellent job of serving the community.
- MDC is improving in Quality of Service, specifically in the areas of: fulfilling job responsibilities in a timely manner, recognizing excellent service and rewarding personal job performance.
- Employees feel that they have more opportunities to participate in leadership decisions and are satisfied with the departmental decision-making process.
- Employees gave the College good ratings for Communication and Cooperation, especially in relation to departmental-level cooperation and communication.
- Employees are generally satisfied with their jobs, and satisfaction with salary increased for some employee groups.
- As in the previous survey, MDC received high ratings for diversity.
In any organization, there is room for improvement, and the 2006 survey showed that MDC has some additional progress to make in the areas of satisfying employees’ salary requirements and the decision-making process within various College disciplines, divisions, campus/center district areas, and College-wide.
All of these survey results – positive and negative – are being reviewed by the Executive Committee to affirm current improvement efforts and assign responsibility for new strategies as appropriate. Results will also be used by the Strategic Plan Coordinating Committee and workgroups to monitor progress toward organizational goals.
A complete report of the survey results may be viewed at: http://www.mdc.edu/ir/iremployees/RR2007-01R-ExcSum.pdf.
Thank you to all who participated in the survey and to the department of Institutional Research, especially Dr. Cathy Morris, Dr. Joanne Bashford, Steven Folsom and Luisa Canton, for administering and facilitating this process.
Let's continue this open dialogue to take greater strides toward making MDC the absolute best institution in the nation for our students, employees and community.