This certificate program is designed to provide students with the skills required to secure employment as a passenger service agent. Duties vary by airline; however, the typical workday involves administrative as well as coordinating functions including gate and ramp responsibilities, customer service management, and passenger reconciliations.
|Estimated tuition cost:|
|Estimated time to complete:|
All credits earned can be applied toward the School of Aviation's associate's degree in Aviation Administration. Topics studied in this program include:
Graduates of this program may pursue further studies and find employment in a number of areas such as: