Miami Begins with Me
Customer Service Champion Program
Miami Needs YOU to keep our visitors happy and our tourism economy strong! Our program offers four (4) one-hour classes that may be taken in any order and includes breakfast or lunch all at NO COST to Miami International Airport employees and Miami-Dade Taxi Drivers!
Phone: 305-237-3907
Address: 300 NE 2nd Ave, Rm 1159
Miami, Florida 33132
Email: nrodrig7@mdc.edu
Courses and Benefits
Our program offers four (4) one-hour classes that may be taken in any order. Receive a Miami Begins with Me Passport Stamp after completing each class:
- Economic Importance of Tourism
- Miami's Amazing Attractions
- Miami Heritage and Neighborhoods
- Customer Service Refresher
Complete all four classes to receive the following:
- Official Miami Begins with Me Champion Certificate of Completion and Certification Pin.
- Rewards packet that includes a Miami Begins with Me Tote Bag, Shirt, hat and other cool gear.
- Discount offers from program partners, including area attractions.
- Chance to win annual grand prize award of a cruise for two out of PortMiami.
Register Now
Important information:
- Please arrive 5 minutes early. Late arrivals may be turned away.
- Please register only if you are going to be able to attend.
- Proof of Miami International Airport Employment or Taxi Cab badge is required at each class.
- Course Location: Miami International Airport, Airport Credentialing, Concourse D-Level 3 in the Security Identification Display Area (SIDA) Training Room.