CIOL Training Agent

CIOL Agent Data | Questions and Answers

 

[Canvas] [Enrollment]
When will I be able to see my students populated in Canvas each term?
Students are added to Canvas four calendar days before the start of the course. They see the course at 12:01 A.M. on the start date of the course.

 

[Canvas] [Login Issues]
My students are having issues logging onto Canvas. What should they do?
They can call (305) 237-9800, available 24/7/365.

 

[Class Tool] [Course Navigation]
How do I enable the Class for Teams tool in my Canvas course?

  1. Navigate to Settings
  2. Click the Navigation tab
  3. Find Class for Teams
  4. Click the ellipsis (three vertical dots) and select Enable
  5. Select Save

 

[Panopto] [Course Navigation]
How do I enable the Panopto Video tool in my Canvas course?

  1. Navigate to Settings
  2. Click the Navigation tab
  3. Find Panopto Videos
  4. Click the ellipsis (three vertical dots) and select Enable
  5. Select Save

 

[Zoom] [Panopto]
Where do students access the course video recordings I record in Zoom?
Enable Panopto Videos in your Canvas course menu:
Go to Settings → Navigation → Enable Panopto Videos, then click Save.

 

[Canvas] [Login Issues]
My students are having issues logging onto Canvas. What should they do?
They can call (305) 237-9800, available 24/7/365.

 

[Canvas] [Analytics]
How do I check the Last Access/Last Activity in Canvas?
Click on the People link under the course menu in your course.


[Zoom] [Course Navigation]
How do I add the Zoom Meetings option in my Canvas course?

  1. Navigate to Settings in your course
  2. Click the Navigation tab
  3. Find Zoom Meetings
  4. Click the ellipsis (three vertical dots) and select Enable
  5. Select Save


[Canvas] [Gradebook]
My course ended, but I can no longer see my students in the Gradebook.
Go to Course → Grades → Hover over Student Name → Click the three vertical dots → Show Inactive Enrollments.

 

Copyleaks FAQ link: 
https://mdc.instructure.com/courses/1269/pages/copyleaks-%7C-faculty-q-and-a

 

New to Canvas? You need to take the CAN1500 Canvas Essentials Training
Visit the Canvas Page to Start: https://mdc.instructure.com/courses/1269

 

New Faculty? Visit the new faculty Page for information:

https://mdc.instructure.com/courses/1269/pages/newfaculty

 

FPD steps in MDConnect

Please follow the steps below to navigate to your MDConnect Learning transcript to check your FPD Hours.

  1. Log in to MDConnect and select the Employee Self-Service tile.
  2. On the next page, select the Learning tile.
  3. Under My Learning, click on View All.
  4. Then, click the History tab and select List View

 

MDConnect Learning transcript

Please follow the steps below to navigate to your MDConnect Learning transcript.

  1. Log in to MDConnect and select the Employee Self-Service tile.
  2. On the next page, select the Learning tile.
  3. Under My Learning, click on View All.
  4. Then, click the History tab and select List View