CIOL Training Agent

CIOL Agent Data | Questions and Answers

 

[Canvas] [Enrollment]
When will I be able to see my students populated in Canvas each term?
Students are added to Canvas four calendar days before the start of the course. They see the course at 12:01 A.M. on the start date of the course.

 

[Canvas] [Login Issues]
My students are having issues logging onto Canvas. What should they do?
They can call (305) 237-9800, available 24/7/365.

 

[Class Tool] [Course Navigation]
How do I enable the Class for Teams tool in my Canvas course?

1. Navigate to Settings
2. Click the Navigation tab
3. Find Class for Teams
4. Click the ellipsis (three vertical dots) and select Enable
5. Select Save

 

[Panopto] [Course Navigation]
How do I enable the Panopto Video tool in my Canvas course?

1. Navigate to Settings
2. Click the Navigation tab
3. Find Panopto Videos
4. Click the ellipsis (three vertical dots) and select Enable
5. Select Save

 

[Zoom] [Panopto]
Where do students access the course video recordings I record in Zoom?
Enable Panopto Videos in your Canvas course menu:
Go to Settings → Navigation → Enable Panopto Videos, then click Save.

 

[Canvas] [Login Issues]
My students are having issues logging onto Canvas. What should they do?
They can call (305) 237-9800, available 24/7/365.

 

[Canvas] [Analytics]
How do I check the Last Access/Last Activity in Canvas?
Click on the People link under the course menu in your course.

[Zoom] [Course Navigation]
How do I add the Zoom Meetings option in my Canvas course?

1. Navigate to Settings in your course
2. Click the Navigation tab
3. Find Zoom Meetings
4. Click the ellipsis (three vertical dots) and select Enable
5. Select Save

[Canvas] [Gradebook]
My course ended, but I can no longer see my students in the Gradebook.
Go to Course → Grades → Hover over Student Name → Click the three vertical dots → Show Inactive Enrollments.

 

Copyleaks FAQ link: 
https://mdc.instructure.com/courses/1269/pages/copyleaks-%7C-faculty-q-and-a

 

New to Canvas? You need to take the CAN1500 Canvas Essentials Training
Visit the Canvas Page to Start: https://mdc.instructure.com/courses/1269

 

New Faculty? Visit the new faculty Page for information:

https://mdc.instructure.com/courses/1269/pages/newfaculty

 

FPD steps in MDConnect

Please follow the steps below to navigate to your MDConnect Learning transcript to check your FPD Hours.

1. Log in to MDConnect and select the Employee Self-Service tile.
2. On the next page, select the Learning tile.
3. Under My Learning, click on View All.
4. Then, click the History tab and select List View

 

MDConnect Learning transcript

Please follow the steps below to navigate to your MDConnect Learning transcript.

1. Log in to MDConnect and select the Employee Self-Service tile.
2. On the next page, select the Learning tile.
3. Under My Learning, click on View All.
4. Then, click the History tab and select List View

 

Instructions on how to copy courses 

What You Need to Know 

To ensure a smooth teaching experience and avoid technical issues, faculty should copy content only from their Development Shell into their live course section. Copying from previous live courses or sandboxes is no longer recommended, as it has led to complications that can take a week or more to resolve—especially problematic in shorter sessions. 

Use Your Development Shell 

Your Development Shell should contain all your course content. When you're ready to teach, copy this content into your live section and then pair your publisher materials with the live course. 

Do Not Copy from Previous Live Courses or Sandboxes 

This practice has caused issues with publisher integrations. 

Request Development Shells for Your Courses 

You can request Development Shells by filling out this form. Please ensure you have completed the Canvas Certification before requesting Development Shells. Additionally, you need to submit a separate form for each course. 

📝 Note 

Be sure to keep your Development Shell up to date. 

If you make any changes to your live course during the term—such as updating content, fixing links, or adjusting assignments—make sure to reflect those changes in your Development Shell as well. This will ensure your materials are ready for future terms. 

  

⚠️ Keep in Mind 

When you copy a Canvas course, MDC’s built-in Template components will also be copied. This includes all template elements embedded in the original course. In other words: Copying a course automatically replicates both your content and the MDC Template components. 

To help you avoid duplicating template items, we’ve prepared two approaches you can follow. 

Please review the steps in Approach 1 or Approach 2 to determine which method works best for you.  

🎯Approach 1: Delete the template items, then copy your course content.  

Step 1: First, Delete the template items, then copy your course content.

How-To  Video
Delete the template items: Watch this video to learn how:
https://mdc.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=03de947b-b154-4664-95db-aef100bc17fd&start=0

Step 2: copy your course content.

How-To  Video
Copy your course content. Watch this video:
https://mdc.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=e683e2c5-c9f1-46bb-8df3-aef100bf6e49&start=0 

 

More Resources & Best Practices

Best Practices:

• Copy content from a Development Shell or Sandbox, not from a previous live course.
• For courses with publisher integrations, it is recommended to consult the publisher’s guidelines first.
  • Some publishers advise copying only specific content (rather than the entire course) to avoid issues with tool functionality or student access.
• Run TidyUp (Links to an external site).in your assigned/live section(s) to clean up your course, etc.
  • CIOL strongly recommends completing our TidyUp training. Start immediately to learn how to leverage this great tool!
• Use the Validate Links feature in Canvas under the Settings area to check for any broken links
• Watch this video (Links to an external site). on how to Organize Your Canvas Dashboard.

Additional Resources:

• How to Shift Dates When Copying a Course Video.
  Important Note: Relevant starting the second term you teach using Canvas
•  How to Bulk Edit Due Dates in Canvas Video.

Tips 💡

• Incorporate this task into your list of Beginning-of-Term Checklist as you prepare your courses
• Review the Additional Checklists as needed
  
  Bookmark these pages for future reference

 

🎯OR Approach 2: Copy your course content first, then use a built-in Canvas tool to tidy up and remove any duplicated template items.  

 

To search and register for available learning opportunities, log on to MDConnect (https://hrint.mdc.edu) and follow this path:

Employee Self Service>Learning>Find Learning

You may enter a keyword or a course title to search for learning. Any word in the title will bring up the course. Common keywords include: Canvas, MDConnect, Advisement, Harassment, FERPA, etc.