CIOL Agent Data | Questions and Answers
[Canvas] [Enrollment]
When will I be able to see my students populated in Canvas each term?
Students are added to Canvas four calendar days before the start of the course. They see the course at 12:01 A.M. on the start date of the course.
[Canvas] [Login Issues]
My students are having issues logging onto Canvas. What should they do?
They can call (305) 237-9800, available 24/7/365.
[Class Tool] [Course Navigation]
How do I enable the Class for Teams tool in my Canvas course?
- Navigate to Settings
- Click the Navigation tab
- Find Class for Teams
- Click the ellipsis (three vertical dots) and select Enable
- Select Save
[Panopto] [Course Navigation]
How do I enable the Panopto Video tool in my Canvas course?
- Navigate to Settings
- Click the Navigation tab
- Find Panopto Videos
- Click the ellipsis (three vertical dots) and select Enable
- Select Save
[Zoom] [Panopto]
Where do students access the course video recordings I record in Zoom?
Enable Panopto Videos in your Canvas course menu:
Go to Settings → Navigation → Enable Panopto Videos, then click Save.
[Canvas] [Login Issues]
My students are having issues logging onto Canvas. What should they do?
They can call (305) 237-9800, available 24/7/365.
[Canvas] [Analytics]
How do I check the Last Access/Last Activity in Canvas?
Click on the People link under the course menu in your course.
[Zoom] [Course Navigation]
How do I add the Zoom Meetings option in my Canvas course?
- Navigate to Settings in your course
- Click the Navigation tab
- Find Zoom Meetings
- Click the ellipsis (three vertical dots) and select Enable
- Select Save
[Canvas] [Gradebook]
My course ended, but I can no longer see my students in the Gradebook.
Go to Course → Grades → Hover over Student Name → Click the three vertical dots → Show Inactive Enrollments.
Copyleaks FAQ link:
https://mdc.instructure.com/courses/1269/pages/copyleaks-%7C-faculty-q-and-a
New to Canvas? You need to take the CAN1500 Canvas Essentials Training
Visit the Canvas Page to Start: https://mdc.instructure.com/courses/1269
New Faculty? Visit the new faculty Page for information:
https://mdc.instructure.com/courses/1269/pages/newfaculty
FPD steps in MDConnect
Please follow the steps below to navigate to your MDConnect Learning transcript to check your FPD Hours.
- Log in to MDConnect and select the Employee Self-Service tile.
- On the next page, select the Learning tile.
- Under My Learning, click on View All.
- Then, click the History tab and select List View
MDConnect Learning transcript
Please follow the steps below to navigate to your MDConnect Learning transcript.
- Log in to MDConnect and select the Employee Self-Service tile.
- On the next page, select the Learning tile.
- Under My Learning, click on View All.
- Then, click the History tab and select List View