Workshop: Webinar: Troublesome Topics

Course ID - CTD0384         

Short Title: Troublesome Topics      

Description:
During the course of your career, you’ll come across situations that put your management skills to the test. Chances are you’ve already encountered a few. These “troublesome topics” deal with delicate subject matter and involve high stakes. Saying or doing the wrong thing might alienate an employee, land your employer in legal hot water, or even cost you your job!  This webinar will cover exactly what you should—and shouldn’t—do in the most problematic management situations. The facilitator will share stories from more than 25 years in management and HR that will give you a clear roadmap to navigate otherwise treacherous paths.
 

Objectives

As a result of successful completion of the workshop, participants will be able to:

• List and describe step-by-step instructions to address a subordinate's bad attitude
• Explain how to reduce anxiety during a difficult conversation with an employee
• Explain some tips for correcting false rumors and confronting the instigators of workplace gossip
• Describe how to properly address a subordinate who has violated the dress code policy
• Describe conditions where religious dress must be permitted and when it can be restricted
• Explain what to do if you suspect an employee has a drug or alcohol abuse problem
• List and explain guidelines to recognize what relationships are appropriate and when to intervene to prevent an office romance from disrupting the working environment
• Describe what actions are appropriate when dealing with racist attitudes or remarks
• Describe appropriate reactions and considerations when a subordinate has a death in the family
• Explain how to be consistent in administering your attendance policy
• List and describe some management behaviors to avoid and some appropriate ways to express empathy when a subordinate has a disruptive home-life issue
• Describe how to address a hygiene problem without being perceived as rude or insulting and what legal issues may be involved
• List and describe some best practices in monitoring computer use
• List and describe some common indications of workplace theft

 

Dates	Reference #	Days	Time	Campus/Room	Instructor

Registration information
Course ID: - CTD0384 
Course Title: Troublesome Topics
Reference # - see table 

How to Register

Registration for CT&D workshops are through the Student Information and Registration system.  The process for registering for a CTD workshop will be the same as registering for a regular class at MDC.  

New - Easier registration for workshops

You can access the Registration System and register for a CTD workshop using the same user name and password that use to login to your computer.    Example:   Richard Johnson  would be rjohnson     (You will NOT need to create a separate student myMDC account to register for a CTD workshop) 

Make a note of the Reference Number for the workshop then go to Registration Instructions

Once you have registered for a class, you can print your schedule.    Please make every effort to attend once you've registered as seats are limited.     However, If you need to drop, you can also do this through the Web Registration screen.     CTD classes will appear on your transcript as non-credit classes.

If you need special assistance to participate in this workshop due to a disability, please call CT&D at 7-2366 so that appropriate arrangements can be made.  College Training and Development complies with the Americans with Disabilities Act.