Workshop:  Professional Development for Student Assistants

Course ID - CTD0503

Short Title: Students Assistants 

(Course ID, Reference #, or Keyword title can be used to find and register for this course in Odyssey) 

Audience:    Staff
Length of Workshop:     2 hours

Description: This workshop is a follow-up to the Partners Program required of all student assistants. It is designed to enhance customer service skills and the development of professional attitudes and behaviors. Specific topics include appearance; communication, critical thinking, and listening skills; body language; and professional integrity.



 As a result of participating, individuals will be able to:

  • Understand what makes good communication skills.
  • Explain how important critical thinking and listening skills are.
  • Body language and the four communication zones.
  • Explain the importance of professional integrity.
  • Explain what is included in a Nine-to-Five wardrobe.
  • Describe the Three Things Professionals Should Always Do.


Reference #






Evaluation link

Registration information
Course ID: - CTD0503
Course Title: Students Assistants
Reference # - see table 

How to Register

Registration for CT&D workshops are through the Student Information and Registration system.  The process for registering for a CTD workshop will be the same as registering for a regular class at MDC.  

New - Easier registration for workshops

You can access the Registration System and register for a CTD workshop using the same user name and password that use to login to your computer.    Example:   Richard Johnson  would be rjohnson     (You will NOT need to create a separate student myMDC account to register for a CTD workshop

Make a note of the Reference Number for the workshop then go to Registration Instructions

Once you have registered for a class, you can print your schedule.    Please make every effort to attend once you've registered as seats are limited.     However, If you need to drop, you can also do this through the Web Registration screen.     CTD classes will appear on your transcript as non-credit classes.

If you need special assistance to participate in this workshop due to a disability, please call CT&D at 7-2366 so that appropriate arrangements can be made.  College Training and Development complies with the Americans with Disabilities Act.