Workshop: Interpersonal and Intercultural Communication

Course ID - CTD0531-1         

Short Title: Communication Skills      

 Audience    All Employees
Length of Workshop:        4 hours 
Prerequisite     none

The primary purpose of this Interpersonal and Intercultural Communication Skills workshop is to discover the importance of effective communication and be sure that the message is what they really want to communicate and is sensitive to all members of our diverse society. The outcome is to be "conscious communicators" who anticipate the impact on others of the message they want to send. In our diverse society, the need for greater sensitivity and adaptability in working effectively with people from different backgrounds is of paramount importance.  In an effort to help develop successful communication strategies in a diverse environment, this workshop will use discussion and interactive activities to look at how the way we communicate affects all of our daily contacts.


As a result of successful completion of the workshop, participants will be able to:

  • Understand the characteristics of effective and politically sensitive communicators
  • Increase their understanding of how their behavior impacts others and the way others respond to them
  • Choose words that are appropriate for a particular situation
  • Explain how prejudices affect communication
  • Apply some techniques regarding how to deal with critical incidents caused by intercultural misunderstandings
  • Demonstrate more effective communication skills with people of other backgrounds



Reference #






Registration information
Course ID: - CTD0531-1
Course Title: Communication Skills
Reference # - see table 

How to Register

Registration for CT&D workshops are through the Student Information and Registration system.  The process for registering for a CTD workshop will be the same as registering for a regular class at MDC.  

New - Easier registration for workshops

You can access the Registration System and register for a CTD workshop using the same user name and password that use to login to your computer.    Example:   Richard Johnson  would be rjohnson     (You will NOT need to create a separate student myMDC account to register for a CTD workshop

Make a note of the Reference Number for the workshop then go to Registration Instructions

Once you have registered for a class, you can print your schedule.    Please make every effort to attend once you've registered as seats are limited.     However, If you need to drop, you can also do this through the Web Registration screen.     CTD classes will appear on your transcript as non-credit classes.

If you need special assistance to participate in this workshop due to a disability, please call CT&D at 7-2366 so that appropriate arrangements can be made.  College Training and Development complies with the Americans with Disabilities Act.