Workshop: Making the ROLMphone Work for You

Course ID - CTD0763      

Short Title: ROLMphone     

Audience:      All Employees 
Length of Workshop:       1 hour 
Prerequisite     none

The purpose of this workshop is to train staff in the use of the College's ROLMphone system. For new employees, it will be an introduction to voicemail, the use or the "flash" button, and other features. For existing employees, it will serve as refresher of commonly used ROLMphone features as well as an introduction to some little-known tips and tricks to make the most of our telecommunications system.


As a result of successful completion of the workshop, participants will be able to:

  • Set up and access their voicemail account
  • Explain how to manage their voicemail accounts using the "save," "delete," "forward" and "reply" functions, "greetings" options, and voicemail distribution lists
  • Set up and participate in a conference call
  • Use the "pick up," "hold," "transfer," and "connect" features



Reference #






Registration information
Course ID: - CTD0763
Course Title: ROLMphone  
Reference # - see table 

How to Register

Registration for CT&D workshops are through the Student Information and Registration system.  The process for registering for a CTD workshop will be the same as registering for a regular class at MDC.  

New - Easier registration for workshops

You can access the Registration System and register for a CTD workshop using the same user name and password that use to login to your computer.    Example:   Richard Johnson  would be rjohnson     (You will NOT need to create a separate student myMDC account to register for a CTD workshop

Make a note of the Reference Number for the workshop then go to Registration Instructions

Once you have registered for a class, you can print your schedule.    Please make every effort to attend once you've registered as seats are limited.     However, If you need to drop, you can also do this through the Web Registration screen.     CTD classes will appear on your transcript as non-credit classes.

If you need special assistance to participate in this workshop due to a disability, please call CT&D at 7-2366 so that appropriate arrangements can be made.  College Training and Development complies with the Americans with Disabilities Act.