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Student Resources

Canvas - Help

Little lost? Try here first!

Search the Canvas Guides

  • Find answers to common questions

Report a Problem

  • If Canvas misbehaves, tell us about it by providing your name, course, email, and/or phone number along with the issue you are experiencing.

Chat with Canvas Support (Student ONLY)

  • Live Chat with Canvas Support!

Canvas Browser and Computer Requirements

  • Browser requirements, browser check, and computer requirements page.

Canvas

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Live Chat Support

Get Help

The Student Support Center can help resolve technical issues and answer questions about current and future courses and semesters. Current and prospective students can submit a ticket by emailing online@mdc.edu and will receive a response from the Student Support team.

  • Search the MDC Online FAQs to see if the answers to your questions are readily available.

  • For more information and assistance, please contact our Student Support Center:

    Phone:
    305-237-3800
    Email Us:
    online@mdc.edu
    Schedule an Appointment:
    Set up an appointment to meet with an MDC Online Student Support Team Member
    Hours:
    Monday - Thursday: 8:00 a.m. – 7:00 p.m. ET
    Friday: 8:00 a.m. - 4:30 p.m. ET

MDC Online Student Resources

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MDC Policies

Miami Dade College Distance Learning Complaint Procedures for Out of State Students

Miami Dade College desires to resolve student grievances, complaints and concerns in an expeditious, fair and amicable manner. Out of state students who are enrolled in a Miami Dade College online course who have a complaint about a course or experience should go to the Students' Rights & Responsibilities website and select the Student Complaints link to view the MDC Student Complaints Procedure (4032).

Distance education students, who have completed the internal institutional grievance process and the applicable state grievance process, may appeal non-instructional complaints to the FL-SARA PRDEC Council. For addition information on the complain process, please visit the FL-SARA Complaint Process.