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All Miami Dade College students must abide by the policies, procedures and guidelines as outlined in The Student Rights and Responsibilities. Students enrolled at MDC exclusively in the off-campus or distance learning programs shall abide by all applicable policies and procedures.

The Student’s Rights and Responsibilities website provides students with the basic information they need to know. Students may find these College policies and procedures helpful in understanding the College processes which impact their experience at MDC. Please note that these are subject to change as circumstances may require.

Students may refer to the Student's Rights and Responsibilities for information that includes, but is not limited to the following items –

Inquiries / Concerns

Miami Dade College and MDC Online desire to resolve any concerns in a timely and fair manner by taking the appropriate actions to best serve students. MDC Online receives feedback, inquiries, and other concerns from students by email, phone, or in person. Those who wish to submit comments or report any issues may contact the Student Support Center by calling 305-237-3800 or by emailing

All students – regardless of the state in which they reside – must first go through MDC’s complaint procedures. If an issue cannot be resolved internally, a complaint may be filed with the Florida Commission for Independent Education by sending an email to

For more information, please see our Distance Learning Complaint Process.