Tech Support/Help Desk | MDC Online

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Attendance options include MDC Live, MDC Blended, MDC Online and MDC In-Person.

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Resources

We Are Here to Help You Succeed

MDC Online is committed to student success by offering several support options for students:

Technical Support
Admissions and Preparation
Advisement, Course Selection and Registration
Proctored Testing Information
Getting Started Each Term
General Course and Textbook Information

Please be prepared to include MDC ID, reference number of a course and/or contact information.

Need Help?

The Student Support Center can help resolve technical issues and answer questions about current and future courses and semesters. Current and prospective students can submit a ticket by emailing online@mdc.edu and will receive a response from the Student Support team.

Search the MDC Online FAQs to see if the answers to your questions are readily available.

MDC Online Student Resources

Academic Tools

MDC Libraries | Face to face tutoring, informative workshops and more
Tutoring Services | Information on free online and campus tutoring
Student Success Videos
Turnitin | Originality checking, online grading and peer review services.

Testing Information

Bookstore

Get Help

Blackboard Help

MDC Policies

Miami Dade College Distance Learning Complaint Procedures for Out of State Students

Miami Dade College desires to resolve student grievances, complaints and concerns in an expeditious, fair and amicable manner. Out of state students who are enrolled in a Miami Dade College online course who have a complaint about a course or experience should go to the Students' Rights & Responsibilities website and select the Student Complaints link to view the MDC Student Complaints Procedure (4032).

Distance education students, who have completed the internal institutional grievance process and the applicable state grievance process, may appeal non-instructional complaints to the FL-SARA PRDEC Council. For addition information on the complain process, please visit the FL-SARA Complaint Process.